Resources

Frequently asked questions

Straight answers to the questions people ask before getting started.

What types of resources can I make available for booking?
You can offer desks, meeting rooms, hot desks, and open spaces. Each resource can have its own capacity, description, photos, and equipment.
Can I manage several coworking spaces from the same back office?

Yes. You can centralize multiple spaces, their details, opening hours, and resources in one management environment. Subscriptions can also be shared across multiple spaces.

Can I move my existing coworking space to the platform without changing my whole operation?

Yes. You describe your spaces, resources, opening hours, and prices in Cowork. The back office then centralizes scheduling, bookings, customers, and payments without forcing you to change your commercial setup from day one.

What types of resources can I offer in a coworking space?

You can offer desks, meeting rooms, hot desks, and open spaces. Each resource can have its own capacity, description, photos, equipment, and pricing rules.

Can my coworkers book directly online?

Yes. You share a branded booking page. Coworkers choose a resource, an available time slot, and pay if the booking is paid. The schedule is updated automatically.

Can I manage memberships with hour or day credits?

Yes. You can create plans for your members, attach entitlements to specific resource types, and track usage through bookings. A member can book within their quota and pay the difference when needed.

What is the difference between my booking link and the marketplace?

Your booking link serves your direct customers and does not generate a marketplace commission. The marketplace helps new customers find you; bookings from that channel carry a platform commission.

Can I give several team members access to the back office?

Yes. You can invite managers or collaborators according to the available permissions. Everyone works on your organization’s data, avoiding shared spreadsheets or shared logins.

How are booking payments collected?

You connect your payment provider from the settings. Customers pay online at the right step in your journey, and you track transactions, refunds, and exports from the back office.

Do customers automatically receive their booking details?

Yes. After confirmation, the customer receives the useful details: resource, time slot, address, conditions, and, when connected access is configured, the information needed to enter during the authorized period.

Still looking for an answer?

Write to us or book a slot — we’ll talk about your space.

Support